main.dsl

import "commonReactions/all.dsl";

context {
    input phone: string;
    input caller: string;

    output cjm: string[] = [];
    output conversation_start: number = 0;
    output conversation_begin: number = 0;
    output conversation_stop: number = 0;
    output template_id: number = 1;
    output conversation_status: string = "normal";
    output conversation_result: string = " ";
    output time: number = 0;

    // Сохраняемая информация по клиенту
    output client_agreed: boolean = false;
    output been_presentation: boolean = false;
}

external function numbers_from_text(text: string): string;
external function dates_from_text(text: string): string;
external function part_of_the_day(): string;
external function is_empty(check: unknown): boolean;
external function sleep_ms(duration: number): unknown;
external function json_encode(object: unknown): string;
external function math_floor(value: number, presision: number|empty = 0): number;
external function math_round(value: number, presision: number|empty = 0): number;
external function math_ceil(value: number, presision: number|empty = 0): number;
external function phone_human(phone: string): string;
external function last_four(phone: string): string;
external function hours_now(): number;
external function check_mobile_code(phone: string): boolean;
external function countWords(message: string): number;

block SkipMessagesBlock():boolean
{
    start node root
    {
        do
        {
            return true;
        }
    }
}

start node root
{
    do
    {
        $cjm.push("root");
        set $conversation_start = #getCurrentTime();
        goto caller_id;
    }
    transitions
    {
        caller_id: goto caller_id;
    }
}

node caller_id
{
    do
    {
        $cjm.push("caller_id");

        #connectSafe($phone);
        #waitForSpeech(2000);

        // Запоминаем временной штамп перед самой первой репликой
        set $conversation_begin = #getCurrentTime();
        digression disable forhowlong;
        if(#say("first_hello", interruptible:true, options:
        {
            interruptConditions:["robot_marker", "answering_machine"]
        }
        ))
        var result = blockcall SkipMessagesBlock();
        wait *;
    }
    transitions
    {
        bot: goto its_machine on #messageHasIntent("robot_marker") || #messageHasIntent("answering_machine");
        neitral: goto cantalk on true;
        time: goto cantalk on timeout 500;
    }
    onexit
    {
        bot: do
        {
            set $conversation_result = "автоответчик";
        }
    }
}


node cantalk
{
    do
    {
        $cjm.push("cantalk");
        if (#say("greetings", interruptible: true, options: { interruptConditions: ["robot_marker", "answering_machine"], repeatMode: "ignore" }))
        var result = blockcall SkipMessagesBlock();
        wait *;
    }
    transitions
    {
        bot: goto its_machine on #messageHasAnyIntent(["robot_marker", "answering_machine"]);
        positive: goto presentation on #messageHasAnyIntent(["accept" ,"agree"]) || #messageHasSentiment("positive");
        what_question: goto presentation on #messageHasIntent("what_question");
        cant_talk: goto letme_40sec on #messageHasAnyIntent(["cant_talk_rn", "call_later", "decline", "potential_call_later"]);
        time: goto presentation on timeout 5000;
    }
    onexit
    {
        bot: do
        {
            set $conversation_result = "автоответчик";
            digression disable {machine};
        }
    }
}

node presentation
{
    do
    {
        $cjm.push("presentation");
        set $been_presentation = true;
        #say("presentation");
        digression enable forhowlong;
        var result = blockcall SkipMessagesBlock();
        wait *;
    }
    transitions
    {
        call_later: goto call_later on #messageHasAnyIntent(["cant_talk_rn", "call_later"]) && !#messageHasAnyIntent(["accept", "agree", "not_interested", "decline"]);
        positive: goto last_word on #messageHasAnyIntent(["accept", "agree"]) || #messageHasSentiment("positive");
        negative: goto yandex_guaranteed on #messageHasAnyIntent(["not_interested", "decline"]) || #messageHasSentiment("negative");
    }
    onexit
    {
        positive: do
        {
            set $conversation_result = "согласие";
            digression disable {machine};
        }
        
    }
}

node letme_40sec
{
    do
    {
        $cjm.push("letme_40sec");
        #say("letme_40sec");
        var result = blockcall SkipMessagesBlock();
        wait*;
    }
    transitions
    {
        positive: goto presentation on #messageHasAnyIntent(["accept", "agree", "what_question"]) || #messageHasSentiment("positive");
        negative: goto call_later on #messageHasAnyIntent(["decline", "not_interested"]) || #messageHasSentiment("negative");
    }
    onexit
    {
    }
}

node yandex_guaranteed
{
    do
    {
        $cjm.push("yandex_guaranteed1");

        if (#say("yandex_guaranteed1", interruptible: true, options: {repeatMode: "short" }))
        var result = blockcall SkipMessagesBlock();
        wait *;
    }
    transitions
    {
        positive: goto last_word on #messageHasAnyIntent(["accept", "agree"]) || #messageHasSentiment("positive");
        negative: goto decline on #messageHasAnyIntent(["decline", "not_interested"]) || #messageHasSentiment("negative");
    }
    onexit
    {
        positive: do {
            set $conversation_result = "согласие";
        }

    }
}

node call_later
{
    do
    {
        $cjm.push("call_later");

        #say("call_later");

        var result = blockcall SkipMessagesBlock();
        goto do_before_exit;
    }
    transitions
    {
        do_before_exit: goto do_before_exit;
    }
    onexit
    {
        do_before_exit: do
        {
            set $conversation_result = "перезвонить";
        }
    }
}

node last_word
{
    do
    {
        $cjm.push("last_word");
        #say("last_word");
        var result = blockcall SkipMessagesBlock();
        wait *;
    }
    transitions
    {
        any: goto acception on true;
        time: goto acception on timeout 4000;
    }
}

node acception
{
    do
    {
        $cjm.push("acception");

        #say("acception");

        var result = blockcall SkipMessagesBlock();
        goto do_before_exit; 
    }
    transitions
    {
        do_before_exit: goto do_before_exit;
    }
    onexit
    {
    }
}

node decline
{
    do
    {
        $cjm.push("decline");
        #say("decline");
        var result = blockcall SkipMessagesBlock();
        goto do_before_exit;
    }
    transitions
    {
        do_before_exit: goto do_before_exit;
    }
    onexit
    {
    }
}

node do_before_exit
{
    do
    {
        $cjm.push("do_before_exit");
        set $conversation_stop = #getCurrentTime();
        exit;
    }
}

digression @exit_dig
{
    conditions { on true tags: onclosed; }
    do
    {
        $cjm.push("@exit_dig");
        set $conversation_status = "broken";
        goto do_before_exit;
    }
    transitions
    {
        do_before_exit: goto do_before_exit;
    }
}

global digression @exit_dig_global
{
    conditions { on true tags: onclosed; }
    do
    {
        $cjm.push("@exit_dig");
        set $conversation_status = "broken";
        set $conversation_stop = #getCurrentTime();
        exit;
    }
}

// Дигрессии с возможным положительным исходом
digression what_company
{
    conditions { on #messageHasAnyIntent(["what_company", "common_what_company", "who_are_you"]); } 
    var retriesLimit = 2;
    var counter = 0;
    var resetOnRecognized=false;

    var responses: Phrases[] = ["company"];

    do
    {
        $cjm.push("what_company_dig");
        if (digression.what_company.counter == digression.what_company.retriesLimit)
        {
            digression disable { what_company };
        }
        set digression.what_company.counter = digression.what_company.counter + 1;

        for (var item in digression.what_company.responses)
        {
            #say(item, repeatMode: "ignore");
        }
        #repeat("short");

        var result = blockcall SkipMessagesBlock();
        return;
    }
    transitions
    {
        positive: goto last_word on #messageHasAnyIntent(["accept", "agree"]);
        negative: goto yandex_guaranteed on #messageHasAnyIntent(["not_interested", "decline"]);
    }

    onexit
    {
        positive: do {
            set $conversation_result = "согласие";
        }

    }
    
}

digression who_are_you
{
    conditions { on #messageHasAnyIntent(["who_are_you"]); } 
    var retriesLimit = 2;
    var counter = 0;
    var resetOnRecognized=false;

    var responses: Phrases[] = ["who_are_you"];

    do
    {
        $cjm.push("who_are_you_dig");
        for (var item in digression.who_are_you.responses)
        {
            #say(item, repeatMode: "ignore");
        }
        #repeat("short");
        var result = blockcall SkipMessagesBlock();
        return;
    }
    transitions
    {
        positive: goto last_word on #messageHasAnyIntent(["accept", "agree"]);
        negative: goto yandex_guaranteed on #messageHasAnyIntent(["not_interested", "decline"]);
    }
    onexit
    {
        positive: do {
            set $conversation_result = "согласие";
        }

    }
}

digression city_address
{
    conditions { on #messageHasIntent("city_address"); }

    do
    {
        $cjm.push("city_address_dig");
        digression disable { city_address };
        #say("city_address", repeatMode: "ignore");
        var result = blockcall SkipMessagesBlock();
        wait *;
    }
    transitions
    {
        positive: goto last_word on #messageHasAnyIntent(["accept", "agree"]);
        negative: goto yandex_guaranteed on #messageHasAnyIntent(["not_interested", "decline"]);
    }
    onexit
    {
        positive: do {
            set $conversation_result = "согласие";
        }

    }
}

digression what_price
{
    conditions { on #messageHasIntent("what_price"); }

    do
    {
        $cjm.push("what_price_dig");
        digression disable { what_price };
        #say("what_price", repeatMode: "ignore");
        var result = blockcall SkipMessagesBlock();
        wait *;
    }
    transitions
    {
        positive: goto last_word on #messageHasAnyIntent(["accept", "agree"]);
        negative: goto yandex_guaranteed on #messageHasAnyIntent(["not_interested", "decline"]);
    }
    onexit
    {
        positive: do {
            set $conversation_result = "согласие";
        }

    }
}

digression send_on_mail
{
    conditions { on #messageHasAnyIntent(["send_on_mail", "send_me"]); }

    do
    {
        $cjm.push("send_on_mail_dig");
        digression disable { send_on_mail };
        #say("send_on_mail", repeatMode: "ignore");
        var result = blockcall SkipMessagesBlock();
        wait *;
    }
    transitions
    {
        call_later: goto call_later on #messageHasAnyIntent(["cant_talk_rn", "call_later"]) && !#messageHasAnyIntent(["accept", "agree", "not_interested", "decline"]);
        positive: goto last_word on #messageHasAnyIntent(["accept", "agree"]);
        negative: goto yandex_guaranteed on #messageHasAnyIntent(["not_interested", "decline"]);
    }
    onexit
    {
        positive: do {
            set $conversation_result = "согласие";
        }

    }
}

digression guarantee
{
    conditions { on #messageHasIntent("guarantee"); }

    do
    {
        $cjm.push("guarantee_dig");
        digression disable { guarantee };
        #say("guarantee", repeatMode: "ignore");
        var result = blockcall SkipMessagesBlock();
        wait *;
    }
    transitions
    {
        positive: goto last_word on #messageHasAnyIntent(["accept", "agree"]);
        negative: goto yandex_guaranteed on #messageHasAnyIntent(["not_interested", "decline"]);
    }
    onexit
    {
        positive: do {
            set $conversation_result = "согласие";
        }

    }
}

digression where_number
{
    conditions { on #messageHasAnyIntent(["where_call", "where_number", "where_did_you_get_my_number"]); }
    do
    {
        $cjm.push("where_number_dig");
        digression disable { where_number };
        #say("where_number", repeatMode: "ignore");
        var result = blockcall SkipMessagesBlock();
        wait *;
    }
    transitions
    {
        positive: goto last_word on #messageHasAnyIntent(["accept", "agree"]);
        negative: goto yandex_guaranteed on #messageHasAnyIntent(["not_interested", "decline"]);
    }
    onexit
    {
        positive: do {
            set $conversation_result = "согласие";
        }

    }
}


digression what_conditions
{
    conditions { on #messageHasIntent("what_conditions"); }

    do
    {
        $cjm.push("what_conditions_dig");
        digression disable { what_conditions };
        #say("what_conditions", repeatMode: "ignore");
        var result = blockcall SkipMessagesBlock();
        wait *;
    }
    transitions
    {
        positive: goto last_word on #messageHasAnyIntent(["accept", "agree"]);
        negative: goto yandex_guaranteed on #messageHasAnyIntent(["not_interested", "decline"]);
    }
    onexit
    {
        positive: do {
            set $conversation_result = "согласие";
        }

    }
}

digression what_service
{
    conditions { on #messageHasIntent("what_service"); }

    do
    {
        $cjm.push("what_service_dig");
        digression disable { what_service };
        #say("what_service", repeatMode: "ignore");
        var result = blockcall SkipMessagesBlock();
        wait *;
    }
    transitions
    {
        positive: goto last_word on #messageHasAnyIntent(["accept", "agree"]);
        negative: goto yandex_guaranteed on #messageHasAnyIntent(["not_interested", "decline"]);
    }
    onexit
    {
        positive: do {
            set $conversation_result = "согласие";
        }

    }
}

digression what_difference
{
    conditions { on #messageHasIntent("what_difference"); }

    do
    {
        $cjm.push("what_difference_dig");
        digression disable { what_difference };
        #say("what_difference", repeatMode: "ignore");
        var result = blockcall SkipMessagesBlock();
        wait *;
    }
    transitions
    {
        positive: goto last_word on #messageHasAnyIntent(["accept", "agree"]);
        negative: goto yandex_guaranteed on #messageHasAnyIntent(["not_interested", "decline"]);
    }
    onexit
    {
        positive: do {
            set $conversation_result = "согласие";
        }

    }
}

digression already_using
{
    conditions { on #messageHasIntent("already_using"); }

    do
    {
        $cjm.push("already_using_dig");
        digression disable { already_using };
        #say("already_using", repeatMode: "ignore");
        var result = blockcall SkipMessagesBlock();
        wait *;
    }
    transitions
    {
        positive: goto last_word on #messageHasAnyIntent(["accept", "agree"]);
        negative: goto yandex_guaranteed on #messageHasAnyIntent(["not_interested", "decline"]);
    }
    onexit
    {
        positive: do {
            set $conversation_result = "согласие";
        }

    }
}

digression not_social
{
    conditions { on #messageHasIntent("not_social"); }

    do
    {
        $cjm.push("not_social_dig");
        digression disable { not_social };
        #say("not_social", repeatMode: "ignore");
        var result = blockcall SkipMessagesBlock();
        wait *;
    }
    transitions
    {
        positive: goto last_word on #messageHasAnyIntent(["accept", "agree"]);
        negative: goto yandex_guaranteed on #messageHasAnyIntent(["not_interested", "decline"]);
    }
    onexit
    {
        positive: do {
            set $conversation_result = "согласие";
        }

    }
}

digression our_site
{
    conditions { on #messageHasIntent("our_site"); }

    do
    {
        $cjm.push("our_site_dig");
        digression disable { our_site };
        #say("our_site", repeatMode: "ignore");
        var result = blockcall SkipMessagesBlock();
        wait *;
    }
    transitions
    {
        positive: goto last_word on #messageHasAnyIntent(["accept", "agree"]);
        negative: goto yandex_guaranteed on #messageHasAnyIntent(["not_interested", "decline"]);
    }
    onexit
    {
        positive: do {
            set $conversation_result = "согласие";
        }

    }
}

digression alternatives
{
    conditions { on #messageHasIntent("alternatives"); }

    do
    {
        $cjm.push("alternatives_dig");
        digression disable { alternatives };
        #say("alternatives", repeatMode: "ignore");
        var result = blockcall SkipMessagesBlock();
        wait *;
    }
    transitions
    {
        positive: goto last_word on #messageHasAnyIntent(["accept", "agree"]);
        negative: goto yandex_guaranteed on #messageHasAnyIntent(["not_interested", "decline"]);
    }
    onexit
    {
        positive: do {
            set $conversation_result = "согласие";
        }

    }
}

// Дигрессии с негативным исходом
digression closed
{
    conditions { on #messageHasAnyIntent(["closed"]); }

    do
    {
        $cjm.push("closed_dig");
        digression disable { closed };
        #say("closed");
        goto do_before_exit;
    }
    transitions
    {
        do_before_exit: goto do_before_exit;
    }
    onexit
    {

    }
}

digression not_lpr
{
    conditions { on #messageHasIntent("not_lpr"); }

    do
    {
        $cjm.push("not_lpr_dig");
        digression disable { not_lpr };
        #say("not_lpr", repeatMode: "ignore");
        goto do_before_exit;
    }
    transitions
    {
        do_before_exit: goto do_before_exit;
    }
    onexit
    {}
}

digression forhowlong
{
    conditions { on #messageHasIntent("forhowlong"); }

    do
    {
        $cjm.push("forhowlong_dig");
        digression disable { forhowlong };
        #say("forhowlong", repeatMode: "ignore");
        var result = blockcall SkipMessagesBlock();
        wait*;
    }
    transitions
    {
        what_question: goto presentation on #messageHasIntent("what_question");
        positive: goto last_word on true && !#messageHasAnyIntent(["not_interested", "decline"]);
        negative: goto yandex_guaranteed on #messageHasAnyIntent(["not_interested", "decline"]);
    }

    onexit
    {
        positive: do {
            set $conversation_result = "согласие";
        }

    }
}

digression when_call
{
    conditions { on #messageHasIntent("when_call"); }

    do
    {
        $cjm.push("when_call_dig");
        digression disable { when_call };
        #say("when_call", repeatMode: "ignore");
        var result = blockcall SkipMessagesBlock();
        wait*;
    }
    transitions
    {
        what_question: goto presentation on #messageHasIntent("what_question");
        positive: goto last_word on true && !#messageHasAnyIntent(["not_interested", "decline"]);
        negative: goto yandex_guaranteed on #messageHasAnyIntent(["not_interested", "decline"]);
    }

    onexit
    {
        positive: do {
            set $conversation_result = "согласие";
        }

    }
}