main.dsl
6.71 KB
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import "commonReactions/all.dsl";
context {
input phone: string;
input caller: string;
input waiting: number;
input about_abonent: string[];
input about_fields: string[];
output cjm: string[] = [];
output need_ask_name: boolean = true;
output template_id: number = 1;
output conversation_start: number = 0;
output conversation_begin: number = 0;
output conversation_stop: number = 0;
output conversation_status: string = "normal";
output abonent_request: string[] = [];
output another_phone_number: string = "";
output abonent_name: string = "";
output company_name: string = "";
output phone_suffix: string = "";
output timer: string = "";
output max_dialog_duration: number = 120000;
}
external function numbers_from_text(text: string): string;
external function dates_from_text(text: string): string;
external function part_of_the_day(): string;
external function is_empty(check: unknown): boolean;
external function sleep_ms(duration: number): unknown;
external function json_encode(object: unknown): string;
external function math_floor(value: number, presision: number|empty = 0): number;
external function math_round(value: number, presision: number|empty = 0): number;
external function math_ceil(value: number, presision: number|empty = 0): number;
external function phone_human(phone: string): string;
external function last_four(phone: string): string;
external function hours_now(): number;
external function check_mobile_code(phone: string): boolean;
external function countWords(message: string): number;
start node root
{
do
{
$cjm.push("root");
set $conversation_start = #getCurrentTime();
goto caller_id;
}
transitions
{
caller_id: goto caller_id;
}
}
block SkipMessagesBlock():boolean
{
start node root
{
do
{
return true;
}
}
}
preprocessor digression timer_control // препроцессор с проверкой истечения таймера
{
conditions
{
on true priority 100000;
}
do
{
if(#isTimerExpired($timer)){
set $conversation_result = "автоответчик";
goto do_before_exit;
}
return;
}
transitions
{
do_before_exit: goto do_before_exit;
}
}
node caller_id
{
do
{
$cjm.push("caller_id");
#connectSafe($phone);
#waitForSpeech(1000);
//таймер ограничения длинны рахговора
set $timer = #startTimer($max_dialog_duration);
// Строим приветствие, зависящее от времени суток
var part_of_the_day_name = external part_of_the_day();
var abonent_greeting = "Здравствуйте";
if (part_of_the_day_name == "night")
{
set abonent_greeting = "Доброй ночи";
}
if (part_of_the_day_name == "morning")
{
set abonent_greeting = "Доброе утро";
}
if (part_of_the_day_name == "day")
{
set abonent_greeting = "Добрый день";
}
if (part_of_the_day_name == "evening")
{
set abonent_greeting = "Добрый вечер";
}
var after_greeting = " компания Чекбокс! Вы давно не на смены, позвольте задать несколько вопросов: Планируете ли вы с нами дальше сотрудничать?";
// Запоминаем временной штамп перед самой первой репликой
set $conversation_begin = #getCurrentTime();
#sayText(abonent_greeting + after_greeting, options: {speed: 1.15});
var result = blockcall SkipMessagesBlock();
wait *;
}
transitions
{
yes: goto yes on #messageHasAnyIntent(["accept"]);
no: goto no on #messageHasAnyIntent(["decline"]);
idk: goto idk on #messageHasAnyIntent(["not_know"]);
}
}
node yes {
do{
#sayText("Отлично. Скажите, пожалуйста, когда вы готовы выйти на смену?");
wait *;
}
transitions
{
questions: goto questions on true;
}
}
node questions
{
do
{
#sayText("Остались ли у вас вопросы?");
wait *;
}
transitions
{
end_conversation: goto end_conversation on #messageHasAnyIntent(["decline"]);
end_conversation2: goto end_conversation2 on #messageHasAnyIntent(["accept"]);
}
}
node end_conversation
{
do
{
$cjm.push("end_conversation");
#say("end_conversation");
}
transitions
{
do_before_exit: goto do_before_exit on true;
}
}
node end_conversation2
{
do
{
$cjm.push("end_conversation2");
#say("end_conversation2");
}
transitions
{
do_before_exit: goto do_before_exit on true;
}
}
node no {
do
{
#sayText("Могли бы вы уточнить причину?");
wait *;
}
transitions
{
resume: goto resume on true;
}
}
node resume {
do
{
#sayText("Спасибо, за обратную связь. Информацию приняли. Остались у вас вопросы?");
wait *;
}
transitions
{
end_conversation: goto end_conversation on #messageHasAnyIntent(["decline"]);
end_conversation2: goto end_conversation2 on #messageHasAnyIntent(["accept"]);
}
}
node idk {
do
{
#sayText("Хорошо, перезвоним вам позже");
}
transitions
{
do_before_exit: goto do_before_exit on true;
}
}
node do_before_exit
{
do
{
$cjm.push("do_before_exit");
set $conversation_stop = #getCurrentTime();
exit;
}
transitions
{
}
}
/*digression @exit_dig
{
conditions { on true tags: onclosed; }
do
{
$cjm.push("@exit_dig");
set $conversation_status = "broken";
goto do_before_exit;
}
transitions
{
do_before_exit: goto do_before_exit;
}
}*/
global digression @exit_dig_global
{
conditions { on true tags: onclosed; }
do
{
$cjm.push("@exit_dig");
set $conversation_status = "broken";
set $conversation_stop = #getCurrentTime();
//if($conversation_status == "broken" && $conversation_result == ""){set $conversation_result = "сбросил трубку";}
//if($conversation_result == ""){set $conversation_result = "непредвиденное завершение";}
exit;
}
}